AGENDA
Curate Your Elevate 2026
Kipu Customer Conference Experience
wednesday, april 22, 2026
8:30 AM - 1:00 PM
The kipu cup golf tournament
Executive
Wednesday, April 22, 2026
La Costa North Course
1:00 PM - 5:00 PM
Elevate Registration Opens
All Tracks
Wednesday, April 22, 2026
Costa De La Luna Foyer
5:15 PM - 5:20 PM
ceo welcome & unveil: the helix experience with carina edwards
All Tracks
Wednesday, April 22, 2026
Luna Lawn
5:30 PM - 6:30 PM
Welcome dinner
All Tracks
Wednesday, April 22, 2026
Luna Lawn
6:15 PM - 6:30 PM
The Kipu cup golf tournament winners
All Tracks
Wednesday, April 22, 2026
Luna Lawn
7:00 PM - 9:00 PM
west coast wind down
All Tracks
Wednesday, April 22, 2026
Bar Traza Firepits
thursday, april 23, 2026
7:00 AM - 8:00 AM
OPEN MEETING
All Tracks
Thursday, April 23, 2026
Azalea Room
8:00 AM - 9:00 AM
Breakfast with The Kipu Helix Experience & Advisor Bar
All Tracks
Thursday, April 23, 2026
Costa De La Luna Lawn & Foyer
9:15 AM - 9:30 AM
welcome & keynote introduction
All Tracks
Thursday, April 23, 2026
Luna Ballrooms 4-5-6-7
9:30 AM - 11:00 AM
elevate keynote with frankie russo
All Tracks
Thursday, April 23, 2026
Luna Ballrooms 4-5-6-7
11:00 AM - 11:30 AM
NETWORKING BREAK
All Tracks
Thursday, April 23, 2026
Costa De La Luna Foyer
11:30 AM - 12:15 PM
executive session one
Growth Operating System: Scaling Your Business and Integrating M&A with the Right Tech Stack
Executive
Thursday, April 23, 2026
Luna Ballrooms 4-5-6-7
Featured Speakers
Moderator:
Carina Edwards, CEO, Kipu Health
Panelist:
Marco Merida, President, Guardian Recovery
Panelist:
Glenn Hadley, CGO, California Healing Centers
11:30 AM - 12:15 PM
Super Admin Session One
Tips & Tricks - Kipu EMR
Super Admin
Thursday, April 23, 2026
Luna Ballrooms 1-2-3
12:15 PM - 12:30 PM
Ted talk: customer acquisition kpi business metrics
Executive
Thursday, April 23, 2026
Luna Ballrooms 4-5-6-7
Featured Speakers
Speaker:
Robert Harrison, Executive Advisor Innovation, Recovery Unplugged
12:30 PM - 2:00 PM
Lunch: birds of a feather technology lunch & learn
All Tracks
Thursday, April 23, 2026
Luna Ballrooms 4-5-6-7
2:00 PM - 2:45 PM
executive session two
AI Strategies for Clinical Productivity, Operational Efficiency & Treatment Outcomes
Executive
Thursday, April 23, 2026
Luna Ballrooms 4-5-6-7
Featured Speakers
Moderator:
Carina Edwards, CEO, Kipu Health
Panelist:
Cara Bishop, VP of Clinical Services Banyan Treatment Centers
Panelist:
Katherine Nisbet, Chief Clinical Officer, New Freedom
Panelist:
Nick Stavros, CEO, Community Medical Services
2:00 PM - 2:45 PM
Super Admin Session Two
Kipu Helix & Treatment Episodes
Super Admin
Thursday, April 23, 2026
Luna Ballrooms 1-2-3
2:45 PM - 3:15 PM
Networking break
All Tracks
Thursday, April 23, 2026
Costa De La Luna Foyer
3:15 PM - 4:00 PM
executive session three
Front Door Executive Strategies & KPI's for Admissions, Referral Growth & Alumni Management
Executive
Thursday, April 23, 2026
Luna Ballrooms 4-5-6-7
Featured Speakers
Moderator:
Carina Edwards, CEO, Kipu Health
Panelist:
Robert Harrison, Executive Advisor of Innovation, Recovery Unplugged
Panelist:
Jonathan Gross, CEO, California Healing Centers
3:15 PM - 4:00 PM
Super Admin Session Three
Kipu Intelligence - Best Practices for Use Cases & Adoption
Super Admin
Thursday, April 23, 2026
Luna Ballrooms 1-2-3
4:00 PM - 4:30 PM
networking break
All Tracks
Thursday, April 23, 2026
Costa De Luna Foyer
4:30 PM - 5:15 PM
executive session four
Operational Excellence Equals Profit: The CEO Guide to High-Performance RCM
Executive
Thursday, April 23, 2026
Luna Ballrooms 4-5-6-7
Featured Speakers
Moderator:
Carina Edwards, CEO, Kipu Health
Panelist:
Drew Laboon, Chief Operating Officer, Pathways Recovery Centers
Panelist:
Tracy Rogers, Chief Executive Officer, Sanford Behavioral Health
4:30 PM - 5:15 PM
Super Admin Session Four
Kipu RCM - Best Practices for Billing
Super Admin
Thursday, April 23, 2026
Luna Ballrooms 1-2-3
5:15 PM - 6:00 PM
the kipu helix experience & advisor bar
All Tracks
Thursday, April 23, 2026
Costa De La Luna Foyer
6:00 PM - 7:00 PM
dinner
All Tracks
Thursday, April 23, 2026
La Costa Upper Lawn
7:00 PM - 8:00 PM
concert
Adam David, Presented By Recovery Unplugged
All Tracks
Thursday, April 23, 2026
La Costa Upper Lawn
8:00 PM - 10:00 PM
night owl networking
All Tracks
Thursday, April 23, 2026
Bar Traza Firepits
friday, april 24, 2026
7:00 AM - 8:00 AM
Open meeting
All Tracks
Friday, April 24, 2026
Azalea Room
8:00 AM - 9:00 AM
Breakfast with the Kipu Helix Experience & Advisor Bar
Executive
Friday, April 24, 2026
Costa De La Luna Foyer
9:00 AM - 9:30 AM
the kipu KEYNOTE with carina edwards, chief executive officer
All Tracks
Friday, April 24, 2026
Luna Ballrooms 4-5-6-7
9:30 AM - 10:00 AM
the kipu product roadmap & vision with russell olsen, chief product and technology officer
All Tracks
Friday, April 24, 2026
Luna Ballrooms 4-5-6-7
10:00 AM - 10:30 AM
THE INNOVATOR AWARDS PRESENTATION
With Justyna Evlogiadis, Chief Marketing Officer
All Tracks
Thursday, April 23, 2026
Luna Ballrooms 4-5-6-7
10:30 AM - 11:00 AM
networking break
All Tracks
Friday, April 24, 2026
Luna Ballrooms 4-5-6-7
11:00 AM - 11:45 AM
executive session five
Regulatory Change Ahead: Practical Steps for Keeping up with Legislation & Compliance
Executive
Thursday, April 23, 2026
Luna Ballrooms 4-5-6-7
Featured Speakers
Maeve O’Neill, MEd, LPC-S, CHC, CDTLF, Circa Behavioral Healthcare Solutions
11:00 AM - 11:45 AM
Super Admin Session Five
Kipu CRM - Best Practices for Admissions Workflows
Super Admin
Friday, April 24, 2026
Luna Ballrooms 1-2-3
11:45 AM - 12:15 PM
Networking break
All Tracks
Friday, April 24, 2026
Costa De La Luna Foyer
12:15 PM - 1:00 PM
Super Admin Session Six
Kipu Compliance - Product Walk-through
Super Admin
Friday, April 24, 2026
Luna Ballrooms 1-2-3
12:15 PM - 1:00 PM
executive session six
CEO Strategies for Gaining Access to Capital
Executive
Thursday, April 23, 2026
Luna Ballrooms 4-5-6-7
Featured Speakers
Moderator:
Carina Edwards, CEO, Kipu Health
Panelist:
Kevin Taggart, CM&AP, Managing Partner, Mertz Taggart
1:00 PM - 1:30 PM
Networking break
All Tracks
Friday, April 24, 2026
Luna Covered Breezeway & Lawn
1:30 PM - 1:40 PM
ceo thank you
All Tracks
Friday, April 24, 2026
Luna Covered Breezeway & Lawn
1:40 PM
grab & go lunch
All Tracks
Friday, April 24, 2026
Luna Covered Breezeway & Lawn
Unique Service Combinations Lead to Faster, Better Results
Success story
Salesforce Integration Generates H&N Success in Healthcare
1.6x
net synergies realized above the initial target in the first year.